REFUNDS AND RETURNS
If you are dissatisfied with our products
We are really confident that you will love and enjoy the benefits of your Journal so much that, once bought, it will stay with you for the long term. Once you have discovered the benefits that creating and completing a Year in Nature expedition has on all aspects of your wellbeing - as well as reconnecting to our planet's state of health - we think that you won't want to say goodbye.
However, in the unlikely event you do want to return the Journal to us or you received the Journal as an unwanted gift, we offer a 14 day money back guarantee. No questions asked.
Please contact customerservice@originalstate.store to organise for your item to be returned to us, stating the reason for its return. You will be provided with an address to return the item to us. You will have 14 days from the date the return address was provided to you for the returned item to reach us. Once we have received the item and provided it is in perfect condition to be resold, we will give you a full refund, no questions asked.
Damaged goods
In the unfortunate situation that your Original State Journal arrives damaged, please send your query along with a photo of the damage to customerservice@originalstate.store within 3 days of your receiving the damaged item.